How can closed-ended questions benefit a conversation during coaching?

Closed-ended questions serve a specific purpose during coaching conversations that centers around providing clarity and ensuring accuracy in communication. By requiring a concise answer, typically a "yes" or "no," these questions help to verify facts and confirm understanding between the coach and the individual being coached. This approach can effectively eliminate ambiguity and allow both parties to establish a clear baseline of knowledge.

For example, asking a closed-ended question such as, "Did you complete the assignment on the project timeline?" directly addresses whether the task was accomplished, allowing the coach to gauge progress and address any potential issues without delving into unnecessary detail initially. This type of questioning is particularly useful in coaching, as it facilitates focused dialogue and helps keep the conversation aligned with specific objectives or key performance metrics.