When should a leader use broad questions in coaching?

Using broad questions in coaching is most effective when the goal is to gather general information. Broad questions encourage open-ended responses, allowing individuals to express their thoughts, feelings, or insights without being constrained by specific parameters. This approach is especially useful in fostering dialogue, exploring ideas, and accessing deeper understanding.

When conducting coaching sessions, a leader can create an environment conducive to sharing by asking broad questions, which can lead to discovering underlying issues or motivations. This type of questioning is particularly valuable at the beginning of a conversation or during brainstorming sessions, where the aim is to generate ideas or gain a holistic view of a situation.

In contrast, gathering specific details often requires targeted, narrow questions to obtain precise information. Similarly, when needing to clarify facts, direct questions are more appropriate to ensure accuracy. Assessing commitment to tasks typically warrants focused discussions to gauge individual dedication and accountability regarding specific assignments or responsibilities.